PRIVACY POLICY

PRIVACY POLICY

All of the information that you provide to WE´RE PROJECT is strictly private and confidential. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. All payment card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

WE´RE PROJECT comply with the standards, procedures and requirements laid down in the Data Protection Act 1998 to ensure that the personal information you give us is kept secure and processed fairly and lawfully. These measures are taken as extra protection for you, to ensure your online shopping experience with us is as safe and secure as possible.

WE´RE PROJECT S.L. - Company number B10921492

 

COOKIES AND DATA

WE´RE PROJECT applies European standards when it comes to data (the GDPR regulations). And we apply this to all our customers, regardless of where you live.

Personal data

First, it’s important for you to understand what personal data is in terms of European regulations (GDPR). It is any data from which a person can be identified, including your email address, a cookie (read more about them below), your location data, or anything associated with you, for example, anything you looked at online, or anything you bought. This is a much wider definition of personal data than in US law which is limited to your name, age and financial information.

Sensitive personal data

In terms of European regulations, there’s a special class of personal data, referred to as sensitive personal data. That’s data concerning someone’s race, ethnic origin, political views, religious or philosophical believes; trade-union membership, health, or sex life. WE´RE PROJECT does not collect or hold or - importantly - try and infer any such data. It also does not work with data processors (see below) who do.

WE´RE PROJECT the data collector

In terms of GDPR WE´RE PROJECT - in most cases - act as what is called a data collector. A data collector is an entity which the data subject (you) is transacting with and therefore trusting their personal data to. As a merchant, WE´RE PROJECT is considered a data collector.

Data processors

You also need to know what a data processor is. It is any company that is storing and/or processing the data on behalf of a data collector. Our eCommerce platform, shopify, is a data processor. It is our responsibility as a data collector to ensure that any company that is processing the data of our EU customers (and in our case everybody) is compliant with GDPR.

There are many things that a data processor needs to comply with, like only processing data to the extent entrusted to them by WE´RE PROJECT. In other words, a data processor can’t take the data WE´RE PROJECT is sharing and opportunistically do something with it. If we share cookie data (see below) with Facebook to show you a total look, they can not use it for another purpose. They must erase or return data back to us on request at the end of a service contract. And any processor is responsible for ensuring that they are employing “appropriate technical and organisational measures” to secure personal information in their possession.

Here is a list of the data processors we use:

Shopify (the cloud-based software that powers our online shops), Klaviyo and Mailchimp (for our email lists) and Facebook and Instagram (for advertising).

We checked. All of these claim to be GDPR complaint. All of these may take data outside of the European Economic Area for processing. To be able to do this they need to have Privacy Shield Verification. Again we checked. All of them have it.

How we collect data

We collect data to be able to complete a transaction and keep you informed about a purchase. (When your purchase ship for example). This is not the same as a marketing email. We do not assume a transaction with our business implies consent. We require opt-in (and not opt out) for permission to send you emails about new products, sample sales or news. We also require your express permission to use cookies to track your use of our site (see below).

Cookies

Almost all modern websites use cookies. They have many uses, such as: tracking users as they navigate around a website; remembering user preferences and shopping cart contents; auto-logins for visitors coming back to a site; and website security.

About WE´RE PROJECT´s cookies

This website uses cookies. Cookies are files sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers. There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Cookies on our website

WE´RE PROJECT uses the following cookies on this website, for the following purposes:

Shopping cart cookie – so we can add stuff to your cart.

[Other] third-party cookies

Facebook Pixel: To be able to serve Facebook and Instagram ads, including so-called remarketing ads of products you looked at but did not buy.

Personal information collection

WE´RE PROJECT collects and uses the following kinds of personal information: information about your use of this website, information that you provide for the purpose of registering or buying with the website, information about transactions carried out over this website, information that you provide for the purpose of subscribing to the website services including our emails.

Using personal information

WE´RE PROJECT may use your personal information to: send to you products that you purchase, personalise the website for you,

enable your access to and use of the website service, supply to you services that you purchase – like shopping vouchers, send to you statements and invoices; collect payments from you (although we don’t actually ask for Payment information – PayPal deals with that for us) and send you marketing communications.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, WE´RE PROJECT may disclose your personal information to the extent (and only to that extent) that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend WE´RE PROJECT´s legal rights.

Securing your data

WE´RE PROJECT will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We do not collect or store Payment Details at all.

Updating this statement

WE´RE PROJECT may update this privacy policy by posting a new version on this website. It’s a total drag but you should check this page occasionally to ensure you are familiar with any changes. Or contact us and ask.

Questions, requests, deletions or feedback

If you have any questions about this privacy policy or WE´RE PROJECT´s treatment of your personal information, or if you want us to send you the data we hold on you, please use our contact page.

You can also at any time request us to delete your data using the same form.